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cesoft
Knowledge Base containing all support articles
Recent Articles
Sorting Lists in cutting Edge
Cutting Edge lists can be sorted by one or more columns, depending on the user's requirements. For instance, if a user wants to see invoices ordered by date of service, and then for each individual date have those invoices ordered by the order in ...Pay In Full
When an invoice is issued to the patient to pay in full, the provider is not participating in a scheme or agreement with the health fund such as MediGap or GapScheme etc. The funds will therefore only pay 25% of MBS and Medicare will pay 75% of MBS - ...Registering/Updating details with AHSA
Due to recent security breaches of provider banking details at AHSA they have changed their procedures for registering and updating your details. AHSA requires a copy of the Provider Details in a screenshot from your PRODA account: 1. Login to your ...SMS Forward
Providers can have an SMS that a patient sends automatically forwarded to their own mobile number. This enables you to view the SMS (you cannot reply from the forward - but can reply from within CE). To set up Forward of SMS go to Settings > Online ...Gaps and out-of-pocket charges
Here are some tips on when you can and can't charge gaps and out-of-pocket expenses with Cutting Edge. It is important to note that under current legislation, both the practitioner providing the services and the person who manages their billing and ...
Popular Articles
Why won't links open on an Android device
If you find that links sent from Cutting Edge by SMS or email cannnot be opened on an Android device, this is probably due to the settings on the device and not an issue that can be fixed from the Cutting Edge side. We suggest these steps Check the ...Logging in to Cutting Edge
To Open Cutting Edge Open a web browser such as Firefox, Safari, Internet Explorer, Edge, Chrome or Opera. For best results, we recommend Chrome or Firefox browsers. Go to our website www.cesoft.com.au and click on User Login. This will redirect you ...SMS pricing & Purchase
Cutting Edge has an integrated SMS functionality. You can send messages from the software with an optional link to a document such as a payment link, IFC, invoice or receipt. Responses to SMS messages are recorded in the software, along with a ...Moving from Access Anaesthetics to Cutting Edge
When you are ready to make the transition from AA to CE, contact our support staff at support@cesoft.com.au Our staff will assist you to migrate your settings (provider numbers, hospitals, referrers, templates etc) and give you training in the new ...Registering with Health Funds
For new Cutting Edge accounts, if you have previously given your details to health funds, there is no need to inform them that you are using ECLIPSE, unless you need to change your banking details or ABN. As the funds already have your bank account ...