Recent Articles
Moving from Access Anaesthetics to Cutting Edge
When you are ready to make the transition from AA to CE, contact our support staff at support@cesoft.com.au Our staff will assist you to migrate your settings (provider numbers, hospitals, referrers, templates etc) and give you training in the new ...
Stop Chrome from suggesting Address details
If you're using Chrome as your browser you may find that if wants to suggest addresses whenever you tab into an Address box. To prevent this behaviour click on "Manage addresses..." at the bottom of the popup list and turn off the Save and fill ...
Can a PDVC Medicare cheque be mailed to the doctor/practice?
No. When you submit a Medicare claim and the patient has not paid the account in full, Medicare will mail a benefit cheque to the claimant made payable to the practitioner. This is called a "Pay Doctor Via Claimant" cheque (PDVC). It's the patient's ...
Multiple operation rules
For surgeons and assistant surgeons, where there are several billable surgical items on an invoice the appropriate Multiple Operation Rule will apply. CESoft will apply the appropriate rule when you select a fund. In most cases this is the MBS rule ...
Handling Error 8018 - Date of Birth doesn't match Medicare Records
If a Medicare verification returns an error code 8018 it means that the patient's date of birth entered doesn't match Medicare records. You will not be able to submit a claim for this patient until it is resolved. Check you've correctly entered the ...