Recent Articles
Adding alerts to invoices and patients
Introduction Invoice Notes and Patient Notes can be flagged with an Alert status. Alerts may be used for medical purposes such as significant allergies, previous anaesthetic issues etc, or for admin/financial purposes such a bad debtors, important ...
New Assignment of Benefit Requirements from 1/7/2026
NOTE: This article will be updated with information on the process in CE closer to 1/7/2026, please check back from time-to-time Background Under the Health Insurance Act 1973, the Australian Government subsidises the cost of health services. For ...
Two Way Claims
From time to time you may be advised by health funds to submit a claim as a "two way claim". Cutting Edge is not able to submit two-way claims on behalf of patients or providers. Strictly speaking a two way claim can only be submitted by a patient. ...
DVA Prior Financial Approval Items
DVA may sometimes approve charges above those listed in the Repatriation Medical Fee Schedule if there are exceptional circumstances justifying the payment of a higher fee for a particular patient. They will issue the provider (e.g the surgeon) with ...
Adding Alternate Contact Details
For most invoices, the Address, Email and Phone details on the 'Contact' tab in the 'Contact Details' section are sufficient for claiming and receipting. However in some situations you may need to address invoices to a third party, such as a parent, ...
Popular Articles
Why won't links open on an Android device
If you find that links sent from Cutting Edge by SMS or email cannnot be opened on an Android device, this is probably due to the settings on the device and not an issue that can be fixed from the Cutting Edge side. We suggest these steps Check the ...
Logging in to Cutting Edge
To Open Cutting Edge Open a web browser such as Firefox, Safari, Internet Explorer, Edge, Chrome or Opera. For best results, we recommend Chrome or Firefox browsers. Go to our website www.cesoft.com.au and click on User Login. This will redirect you ...
Registering with Health Funds
For new Cutting Edge accounts, if you have previously given your details to health funds, there is no need to inform them that you are using ECLIPSE, unless you need to change your banking details or ABN. As the funds already have your bank account ...
Assistant Surgeon Invoices
The Invoices screen for Surgeons has an Assist check box which should be ticked for Assistant claims. Uncheck the Assist box for other claims, such as consultations and non-surgical procedures, or if you are the primary surgeon. NOTE: You don't need ...
SMS pricing & Purchase
Cutting Edge has an integrated SMS functionality. You can send messages from the software with an optional link to a document such as a payment link, IFC, invoice or receipt. Responses to SMS messages are recorded in the software, along with a ...