Adding Hospitals or Facilities

Adding Hospitals or Facilities

Facilities or Hospitals are required for Procedure Details on an Invoice. To add a new Facility, go to the Databases/Facilities or Databases/Hospitals screen and click the + icon in the top right.
 
The following information is required:
  1. Code – three letters or numbers (or a combination), created by you
  2. Hospital Name, Address details, Contact information
  3. Select the Facility Type from a drop-down list. This affects electronic claims and fee calculation.
  4. Hospital Provider Number
  5. Doctor Provider Number
  6. LSPN (required for some diagnostic items e.g. 55130 or 55135 for Transoesophageal Echography) 



PROVIDERS WILL NEED TO INFORM THE FUNDS OF THEIR NEW PROVIDER NUMBER BEFORE THEY CAN SUBMIT CLAIMS. 
See https://support.cesoft.com.au/portal/en/kb/articles/registering-with-health-funds

Please advise support@cesoft.com.au once this Hospital/Facility has been added so we can make this active on your site.    

Handy Tips
  1. When entering the first few letters of the Hospital Name, a drop-down list of facilities will appear. Clicking on the relevant Facility will auto-enter the address details, code and provider numbers. You can change the code if desired.
  2. If you have more than one Provider Number, you can enter each provider number in it's own relevant facility
  3. Do not edit the Hospital Provider Number unless you have a good reason. It is how the Facility is known to Medicare and the Health Funds.
To edit Facility information, go to the Databases > Facilities screen and click on the arrow on the left of the item. This will show the facility details that you can edit and save. Clicking on the List icon in the top right corner returns to the Facilities screen.

If the provider number being used has never before been linked to your Minor ID in PRODA that process is also detailed below:

Overview

In Production, all providers must be registered with Medicare for online claiming. There are two ways to manage this.
  1. Via the provider's PRODA account, suitable for single providers or small numbers of providers (details below);
    OR
  2. Submitting manual paperwork to Medicare. If the vendor or practice wishes to manage these in bulk the only way is via the paperwork options (details on this page)
It is vitally important to note that a single provider number can only be used with one Minor ID at a time, each new registration invalidates previous ones. If your providers are using other software and want to continue with that they must request a new provider number to use with your application and the associated Minor ID.

PRODA registration

PRODA (Provider Digital Access) is a government service.

2. Once logged in go to HPOS (Health Professionals Online Services) service page



3. Then go to My Details



4. Then go to 'My provider numbers'



5. Next click on 'Create a new provider location'



6. You should see a message saying you are eligible to add a new location. If you don't see this message, contact Medicare eBusiness on 1800 700 199.

7. Complete the 4 pages of the forms, including Address, Contact, Organisation and Banking details.
On the Banking details, the provider should enter the Minor ID we have issued, and ensure the banking details for payments are correct.


NOTE that the provider should contact Medicare eBusiness on 1800 700 199 for assistance with PRODA.
We are not able to access individual provider's details.