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Bpay Payments - Payrix
When a payer/patient makes a BPAY payment with their bank, if the payment is made before 3pm the transactions appears in the PayRix system the next business day. Payrix settles the funds to your account as soon as possible, generally the day they ...
Moving from Access Anaesthetics to Cutting Edge
When you are ready to make the transition from AA to CE, contact our support staff at support@cesoft.com.au Our staff will assist you to migrate your settings (provider numbers, hospitals, referrers, templates etc) and give you training in the new ...
Order for Anaesthetic Items
The correct order for anaesthetic claims is as follows: 1. pre-op consult 2. anaesthetic base item 3. anaesthetic time item 4. physical status modifiers 5. other modifiers 6. procedural items (lines, transfusions etc) 7. any intensive care items 8. ...
Missing ERA's
Occasionally the funds will not send payment reports (ERAs) to the Services Australia hub for fetching. Your options are - contact CE Support and we can attempt to fetch the missing ERA OR - check with the fund and record the payment manually, using ...
Some patient emails sent from CESOFT are going to SPAM or getting rejected
When using the "Send Email" function from CESoft, you may notice that some of your outbound emails to patients are ending up in their spam folder, or the mail gets rejected with a Subject line "Subject: complaint about message from xxx.xxx.xxx.xxx" ...