Related Articles
Moving from Access Anaesthetics to Cutting Edge
When you are ready to make the transition from AA to CE, contact our support staff at support@cesoft.com.au Our staff will assist you to migrate your settings (provider numbers, hospitals, referrers, templates etc) and give you training in the new ...
SMS Forward
Providers can have an SMS that a patient sends automatically forwarded to their own mobile number. This enables you to view the SMS (you cannot reply from the forward - but can reply from within CE). To set up Forward of SMS go to Settings > Online ...
Dedicated phone numbers for SMS messages
Our basic SMS service uses a rotating pool of numbers so it's not possible to determine in advance what number will appear on an SMS sent from CE's integrated SMS gateway. Some patients are wary that an SMS from an unknown number requesting payment ...
Missing ERA's
Occasionally the funds will not send payment reports (ERAs) to the Services Australia hub for fetching. Your options are - contact CE Support and we can attempt to fetch the missing ERA OR - check with the fund and record the payment manually, using ...
Bpay Payments - Payrix
When a payer/patient makes a BPAY payment with their bank the transactions appears in the PayRix system the next business day. Payrix settles the funds to your account on the providers next settlement date. CE will display the Bpay payment on the ...