Handling Error 8018 - Date of Birth doesn't match Medicare Records
If a Medicare verification returns an error code 8018 it means that the patient's date of birth entered doesn't match Medicare records. You will not be able to submit a claim for this patient until it is resolved.
- Check you've correctly entered the DoB and re-verify
- Check with the patient, and correct the entry
- If the patient confirms the DoB is correct then Medicare has a different date recorded. In this case the patient must contact Medicare to correct it
Once this is resolved you will be able to submit claims for this patient.
Related Articles
Handling Medicare Verification Warnings and Errors
Verifying a patient's Medicare Card details may result in a complete match, resulting in a green "Verified" date. It's important to note that Medicare verifications don't require the family name to match if the other factors (first name, DoB, ...
Error 9602
Error 9602 indicates that there may be something wrong with the patient’s Medicare card or Medicare record, that doesn’t get picked up on a verification. Possible causes for this error include the Medicare details that are being sent through differ ...
Verifying Medicare Details and Submitting Claims for Deceased Patients
If you are creating an invoice for a deceased patient, you may notice that initially the Medicare number won't verify properly, and will maintain a red warning next to the number. This is because Medicare numbers become invalid once a patient is ...
Handling two or more identical services on the same day with Not Duplicate Service flags
Medicare checks that electronic claims are not duplicates of other claims that have already been paid. This can cause issues where a patient requires more than one consultation on the same day, or is taken back to the operating theatre. To improve ...
Registering providers with Medicare
Overview Before you can submit electronic claims, all providers must be registered with Medicare for online claiming. There are two ways to manage this. Via the provider's PRODA account, suitable for single providers or small numbers of providers ...