How to provide discounts for early payment

How to provide discounts for early payment

Offering discounts for early payment is a slightly 'thorny' issue.  Most funds require that invoices are for a definite amount, and offering a conditional discount based on early payment contravenes this requirement.

If you decide that you do want to offer a discount, one way to do this is to create a custom item (see the Support Centre article on how to create custom items).  We recommend that the discount amount is written in the Description field, but not placed in the Amount field as a negative amount.  The reason for this is that some patients may see the discounted total, and deduct the discount a second time.

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