Once an ECLIPSE claim is submitted electronically, it is generally not possible to make adjustments electronically.
Typical reasons for requiring adjustments may include
- changing date or place of service
- amending the fees charged
- adding services that were omitted, where they form part of a multi-procedure, multiple operations, anaesthetic services, diagnostic multiple services
If you have made a mistake and need to correct the error, you will have to wait until the claim has been paid.
Complete a separate form for each claim that needs to be adjusted.
Where there is an omitted or rejected item that is not part of a multi-procedure, you should create a new invoice and submit that as a separate electronic claim.