Getting Started
Pre-Op Questionnaire
Cutting Edge has a Pre-op Patient Questionnaire for Anaesthetic patients 1. Send a link to the Pre-Op Questionnaire to the patient via their email address on their Invoice screen: 2. The patient will receive the following to their email address: 3. ...
Terms & Conditions and Privacy Policy Information
Terms & Conditions and Privacy Policy The current Cutting Edge Terms & Conditions and Privacy Policy are available from our website at https://www.cesoft.com.au/#tandc We will give you 1 month's notice of changes. When you log into the software ...
Sorting Lists in cutting Edge
Cutting Edge lists can be sorted by one or more columns, depending on the user's requirements. For instance, if a user wants to see invoices ordered by date of service, and then for each individual date have those invoices ordered by the order in ...
Securing your CESoft account with Multi Factor Authentication (MFA)
Essentials At Cutting Edge we take data security very seriously. Follow these steps to keep your data safe! Each individual user must have their own login. Never share a login with others. If several staff need to access CE please contact us to ...
Searching - Databases
When searching for information in CESoft - if you enter an invoice number you may get multiple invoices appearing - this is due to the SEARCH function matching other data ie. Medicare number - however if you put a + in front, it will only show ...
WorldPay - Portal Access for Providers
Providers can access the WorldPay Portal to run reports, check payments etc. Cutting Edge clients are set up with their own User access. They would have received an email on the day they are set up from admin@payrix.com.au and the subject line should ...
Registering Providers with Medicare - Online Provider Agreement Form - HW027 and HW052
Medicare/Bulk Bill and DVA claims will not be processed online if the Online Provider Agreement Form ( HW-027) has not been completed. This allows for one provider number. If the provider has multiple provider numbers, these need to be added to the ...
Verification Process for Emailing from Cutting Edge
Cutting Edge need to verfiy the From: email address that is given to us from you the first time it is used. This verification is required to allow us to know that the email address being used as a "From" address is valid and responses to the email ...
Creating a New Invoice
Once you have successfully logged into Cutting Edge Software: On the list on the left side of the screen, click on the "Invoices" option On the top right of the new screen, click the plus icon: This process will create a new blank invoice. You must ...
Integrated Payment Portal - WorldPay
Cutting Edge has partnered with Worldpay to create a payment service that is fully integrated into the software, with very favourable rates. There are no setup or monthly fees when using this integrated service. You can easily sign up from your ...
Is my data secure on Cutting Edge?
YES! Our software meets the stringent Australian Government requirements for Medicare, DVA and ECLIPSE online claiming. We operate under a Notice of Integration and a Cloud Computing Licence Agreement with Services Australia All data transmissions ...
Registering providers with Medicare
Overview Before you can submit electronic claims, all providers must be registered with Medicare for online claiming. There are two ways to manage this. Via the provider's PRODA account, suitable for single providers or small numbers of providers ...
How to login to Self Service Support and Knowledge Base
If you have a support query or an issue to report, the best way to do so is through our Self-Service Support Portal. It has a wide range of articles on useful topics, and if you don't find your answer there you can also submit new support tickets and ...
Registering for GST (Allied Health)
Some Allied Health services attract GST. DVA will add GST to their payments, but only if you first register with them. You can find details of GST registration for DVA on this page Once you've done that see this page for next steps Enabling GST on ...
Online functions available in Cutting Edge
Cutting Edge software supports all the following functions Online Patient Verification PVF - Patient Verification Fund (Check the validity of patient membership details with a health fund) PVM - Patient Verification Medicare(Check the validity of ...
System Requirements
Cutting Edge software is fully web-based and will run on any modern computer with an internet connection, including Mac, Windows and Linux without the need for emulators (like Parallels or VMWare). Cutting Edge will also run on tablets such as the ...
Registering with Health Funds
For new Cutting Edge accounts, if you have previously given your details to health funds, there is no need to inform them that you are using ECLIPSE, unless you need to change your banking details or ABN. As the funds already have your bank account ...
Logging in to Cutting Edge
To Open Cutting Edge Open a web browser such as Firefox, Safari, Internet Explorer, Edge, Chrome or Opera. For best results, we recommend Chrome or Firefox browsers. Go to our website www.cesoft.com.au and click on User Login. This will redirect you ...
An Overview of Cutting Edge Software
Cutting Edge (CE) is a medical billing application for Australian providers. It has been written especially for online claiming and payment, but also handles printed invoices and receipting. It runs on both MAC and WINDOWS. The online claiming ...