Software Setup
SMS Forward
Providers can have an SMS that a patient sends automatically forwarded to their own mobile number. This enables you to view the SMS (you cannot reply from the forward - but can reply from within CE). To set up Forward of SMS go to Settings > Online ...
Dedicated phone numbers for SMS messages
Our basic SMS service uses a rotating pool of numbers so it's not possible to determine in advance what number will appear on an SMS sent from CE's integrated SMS gateway. Some patients are wary that an SMS from an unknown number requesting payment ...
Users and user permissions
User logins Every individual using CESoft should have their own user login. This allows you to know who has done what in the software for audit purpose. Never share logins! There's no additional fee for user logins so please contact ...
Adding Hospitals/Facilities/Rooms
Adding hospitals or facilities Facilities or Hospitals are required for claiming, and for the Invoice Report. To add a new Facility, go to the Databases/Facilities or Databases/Hospitals screen and click + on the top right. The following information ...
SMS pricing & Purchase
Cutting Edge has an integrated SMS functionality. You can send messages from the software with an optional link to a document such as a payment link, IFC, invoice or receipt. Responses to SMS messages are recorded in the software, along with a ...
How to add a shortcut to CESOFT on your handheld device
If you want to use CESOFT on your tablet or handheld device you may prefer to place a shortcut on your home screen. Android devices Open this link https://s8.cesoft.com.au/cesoft in “Chrome” app on your Android device Tap the menu icon (3 dots in ...
No Gap & Known Gap Settings - Bupa and HCF
Bupa and HCF allow providers to register individual provider numbers for either KNOWN GAP or NO GAP. To update your individual Hospitals/Provider numbers - this is done in the facilities database - select the relevant fee schedule from the dropdown ...
Editing Default Settings
On the Prompts, Quotes and Invoice Colours tabs you can edit your default settings. Prompts On the Settings/Prompts screen you can select specific Cutting Edge operations so that they become your default settings. Estimates On the Settings > ...
Adding and Editing Fund Details
Cutting Edge is regularly updated with all funds participating in ECLIPSE. You never need to add registered health funds. Funds created by Cutting Edge are visible to all users, and can't be edited by users. Please contact support@cesoft.com.au if ...
Adding Additional Provider Numbers
Cutting Edge Software can easily handle different provider numbers for the same provider. Within the Facilities database there is a field for the Doctor's (Practitioner's) provider number. Simply enter the provider number you wish to use for services ...
Adding Hospitals or Facilities
Facilities or Hospitals are required for Procedure Details on the Invoice Report. To add a new Facility, go to the Databases/Facilities or Databases/Hospitals screen and click New on the top right. The following information is required: Code – three ...
Adding your Bank Details
If you want to print Banking Reports, you can optionally save your practice banking details so they are printed on the header of banking slips. Go to the Settings/Bank Details screen to do so. If you prefer not to enter these details you can still ...
Adding your Online Claiming Details for BUPA and HBF
BUPA It's important to put your correct BUPA Schedule Type and Payee ID on the Settings/Online screen. You will not be able to transmit claims to BUPA funds until you do. BUPA pays some providers at 100% of MBS; those providers should set MBS as ...
Editing Provider Details
On the Settings > General screen you can enter details for the header and footer of printed invoices. Tick the check boxes alongside the address entries to add them to the Address Box. There are spaces for two email addresses that we can use to ...