Notification of Delayed Payment Reports

Notification of Delayed Payment Reports

  As a courtesy to our Cutting Edge Users we will send a notification : "Warning Payment Report Received  xx days after date payment deposited"
If you receive this notification it means that a payment was made earlier but the fund has only made the payment report (ERA) available to us some time later. This frequently occurs with Defence Health and several other funds on occasions.
‚ÄčSee below:



Click on the go to link to see further details on this payment


 For further delayed payment explanation see here 

    • Related Articles

    • Delayed payment notification

      Generally, ECLIPSE funds will issue a processing report on the day that they accept the claim. This will indicate which items on the claim they have accepted and agreed to pay. This can be viewed in the invoice History tab. The actual payment from ...
    • Payment Source and Type

      The purpose of the Payment Source field is to determine weather a payment has come from a patient or a health fund, and to allow filtering payments in reports by their source. Its is linked to the payment type in that when you create payments of ...
    • Integrated Payment Portal - Payrix

      Cutting Edge has partnered with PayRix to create a payment service that is fully integrated into the software, with very favourable rates. There are no setup or monthly fees when using this integrated service. You can easily sign up from your ...
    • How to provide discounts for early payment

      Offering discounts for early payment is a slightly 'thorny' issue. Most funds require that invoices are for a definite amount, and offering a conditional discount based on early payment contravenes this requirement. If you decide that you do want to ...
    • Missing ERA's

      Occasionally the funds will not send payment reports (ERAs) to the Services Australia hub for fetching. Your options are - contact CE Support and we can attempt to fetch the missing ERA OR - check with the fund and record the payment manually, using ...