For new Cutting Edge accounts, if you have previously given your details to health funds, there is no need to inform them that you are using ECLIPSE, unless you need to change your banking details or ABN. As the funds already have your bank account details linked to your provider number(s) they can process the claims and make payment into your nominated account as before.
If you've never sent claims to funds then you will need to provide banking details for each of your provider number(s) with each fund before submitting claims or they will be rejected.
You also need to inform each fund whenever you create a new provider number with Medicare/PRODA or change banking details.
The links and contact details below will help you to get set up with the funds. This is not an exhaustive list, however, it does cover most of the funds you are likely to come across.
AHSA
AHSA is the umbrella organisation for 25+ 'Alliance' funds.
From 1 March 2026, the AGC online form will become mandatory for all provider registrations and changes. To register you need to complete the form and attach the letter from Medicare or a screen shot from PRODA of the provider number/s that you wish to register.
You will also need to send a redacted Bank Statement showing the account and BSB number where the funds will be deposited.
The application also needs to be emailed from a personal email address of the provider.
BUPA
NOTE - BUPA issues a special 'Practice ID' when you register with them. This needs to be entered into the software on the Settings, Online page before you can submit claims.
NIB & Grand United & NIB Gapsurehttps://www.nib.com.au/providers phone: 1300 853 530Regional Health Funds There are a number of funds covering regional areas - see the AHRG list for details, and contact the relevant ones. You can register online at the following website. HBF (for West Australia only)https://www.hbf.com.au/email: medicalgap@hbf.com.au for medical enquiriesPhone: 08 9265 6378Fax: 08 9265 6282NOTE - You will also need to contact the Workers' Compensation agency and the Transport Accident authority in your home state. Not all participate in electronic claiming and these claims need to be submitted via mail or email.