Verifying Medicare Details and Submitting Claims for Deceased Patients
If you are creating an invoice for a deceased patient, you may notice that initially the Medicare number won't verify properly, and will maintain a red warning next to the number. This is because Medicare numbers become invalid once a patient is deceased, and if you haven't yet entered items CESoft will verify patient details on the date the verification is sent.
To successfully verify Medicare details for a deceased patient, you will first need to add invoice items and a date of service prior to the date of death on the invoice. Once this has been done, attempt re-verification and the verification should work as expected and you will be able to submit the claim electronically. We recommend not delaying such claims for too long.
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