Worldpay - Patient requested Reciepts

Types of Worldpay receipts:

When a patient pays an invoice via the Worldpay portal, they can enter an email address and receive a receipt to the nominated address.

The type of receipt will depend on what's set in Settings > Card Payments:

If "Copayment Receipt Override" is unticked then we will issue the generic and minimal payment receipt. This only contains information related to the payment being made.

If "Copayment Receipt Override" is ticked, then Cutting Edge will issue a receipt using the sites Coypayment receipt template, the major differences being that there is user configurable text in that template and the totals block show information on any discount that's been applied.

No receipt issued directly to the patient ever contains information about the items used as that could lead to a claim being made by the patient in error.

When the patients procedure is completed and the account complete you can issue a detailed receipt from inside Cutting Edge at your discretion.

• Related Articles

• Integrated Payment Portal - WorldPay

  Cutting Edge has partnered with Worldpay to create a payment service that is fully integrated into the software, with very favourable rates. There are no setup or monthly fees when using this integrated service. You can easily sign up from your ...

• Bpay Payments - WorldPay

  When a payer/patient makes a BPAY payment with their bank the transactions appears in the WorldPay system the next business day. WorldPay settles the funds to your account on the providers next settlement date. CE will display the Bpay payment on the ...

• Daily Worldpay Reports

  Activity Report - received daily for every payment that is made to the Provider. Can be disabled - Provider needs to request this via email to Worldpay. Settlement Report - sent daily when funds are cleared and deposited No rejections will appear at ...

• WorldPay - Processing a Refund of a Card Payment

  If you need to process a refund for a credit card payment taken via Worldpay follow these steps Go to the relevant invoice Click on the Refund button in the Account Handling box. In the virtual terminal select Payment Portal as the Refund Type Enter ...

• Patient Notes & Invoice Notes

  On an invoice there are two tabs PATIENT NOTES and INVOICE NOTES. Invoice Notes will only appear on that invoice - these notes could be used for when you call the patient etc. any notes that you would want relevant to that episode of care. The Notes ...