Getting Started
Customising list views
Many list views can now be customised according to each user's preferences. For example, on the Invoices List view you can open the 'Columns' menu on the far right and hide any columns not required by unticking the relevant checkbox. In this example, ...
Unpaid Gap
On the invoice screen: Cutting Edge Software includes a field to see the remaining fee owed by the patient on an invoice at a glance: This will allow users to determine if a patient has paid their Gap in full or in part, or if follow up is required. ...
About our Terms & Conditions and Privacy Policy
Terms & Conditions and Privacy Policy The current Cutting Edge Terms & Conditions and Privacy Policy are available from our website at https://www.cesoft.com.au/#tandc We will give you 1 month's notice of changes. When you log into the software ...
Sorting Lists in cutting Edge
Cutting Edge lists can be sorted by one or more columns, depending on the user's requirements. For instance, if a user wants to see invoices ordered by date of service, and then for each individual date have those invoices ordered by the order in ...
Pay In Full
When an invoice is issued to the patient to pay in full, the provider is not participating in a scheme or agreement with the health fund such as MediGap or GapScheme etc. The funds will therefore only pay 25% of MBS and Medicare will pay 75% of MBS - ...
Securing your CESoft account with Multi Factor Authentication (MFA)
Essentials At Cutting Edge we take data security very seriously. Follow these steps to keep your data safe! Each individual user must have their own login. Never share a login with others. If several staff need to access CE please contact us to ...
Patient Notes & Invoice Notes
On an invoice there are two tabs PATIENT NOTES and INVOICE NOTES. Invoice Notes will only appear on that invoice - these notes could be used for when you call the patient etc. any notes that you would want relevant to that episode of care. The Notes ...
Adjusting the size of the text
CESoft is designed to run in any modern browser window. The screens are responsive, which means that screen layouts will adjust to the size of the window. There are some settings in your local browser that you can adjust to suit your needs. The most ...
Searching - Databases
When searching for information in CESoft - if you enter an invoice number you may get multiple invoices appearing - this is due to the SEARCH function matching other data ie. Medicare number - however if you put a + in front, it will only show ...
The Cutting Edge Roadmap
We have many new features in the pipeline, here's a small selection Integrated Calendar function PDF Scanner/list importer Fully customisable estimate/invoices/receipts Fully customisable tabular reports, coupled with an advanced search function, ...
How to create Custom Items/User Items
The User Items screen allows you to create custom items to add to your invoice, such as a "Thank you for your payment" or "This invoice has been submitted to Medicare for rebate processing" etc. To add a new User Item, go to the Databases/User Items ...
Moving from Access Anaesthetics to Cutting Edge
When you are ready to make the transition from AA to CE, contact our support staff at support@cesoft.com.au Our staff will assist you to migrate your settings (provider numbers, hospitals, referrers, templates etc) and give you training in the new ...
Online Provider Agreement Form - HW027 and HW052
Medicare/Bulk Bill and DVA claims will not be processed online if the Online Provider Agreement Form ( HW-027) has not been completed. This allows for one provider number. If the provider has multiple provider numbers, these need to be added to the ...
Emailing from CE8
>Video embeds here The verification process for the email will send an email to the email address provided. Due to the nature of the content, it can sometimes end up in Spam or Junk folders. This verification is required to allow us to know that the ...
Allowing pop-up windows from CE8
Safari When using the Safari web browser on Mac OS, then it will block pop ups by default, which will keep any printed documents from appearing by default. Opening a Pop-Up Document When CE8 opens a printed document, then you will see the following ...
Creating an Email or SMS Template
Creating an Email or SMS Template in CE8, step by step. Step 1: Finding your templates In Cutting Edge, click on the "Settings" option on the menu on the left side of the screen. From here, click either "Email" or "SMS" Templates, depending on which ...
Integrated Payment Portal - WorldPay
Cutting Edge has partnered with Worldpay to create a payment service that is fully integrated into the software, with very favourable rates. There are no setup or monthly fees when using this integrated service. You can easily sign up from your ...
Is my data secure on Cutting Edge?
YES! Our software meets the stringent Australian Government requirements for Medicare, DVA and ECLIPSE online claiming. We operate under a Notice of Integration and a Cloud Computing Licence Agreement with Services Australia All data transmissions ...
How to login to Self Service Support and Knowledge Base
If you have a support query or an issue to report, the best way to do so is through our Self-Service Support Portal. It has a wide range of articles on useful topics, and if you don't find your answer there you can also submit new support tickets and ...
Adding additional providers
You can have any number of providers at your site. Just contact support@cesoft.com.au for further information and pricing. We will need: the provider name their speciality the provider number they use for your site No Gap or Known Gap status for Bupa ...
Manually adding Health Funds
Adding and Editing Fund Details Cutting Edge is regularly updated with all funds participating in ECLIPSE. You never need to add registered health funds. Should you wish to manually add a specific fund, such as Workcover or an institution that you ...
Adding surgeons or referring doctors
To add a new referrer or surgeon, go to the Databases > Referrers and click + icon on the top tool bar The following information is required: Code – three letters or numbers (or a combination), created by you Family Name, First Name and Title. ...
Adding your bank details
If you want to print Banking Reports, you can optionally save your practice banking details so they are printed on the header of banking slips. Go to the Settings/Bank Details screen to do so. If you prefer not to enter these details you can still ...
Registering for GST (Allied Health)
Some Allied Health services attract GST. DVA will add GST to their payments, but only if you first register with them. You can find details of GST registration for DVA on this page
System Requirements
Cutting Edge software is fully web-based and will run on any modern computer with an internet connection, including Mac, Windows and Linux without the need for emulators (like Parallels or VMWare). Cutting Edge will also run on tablets such as the ...
Registering with Health Funds
For new Cutting Edge accounts, if you have previously given your details to health funds, there is no need to inform them that you are using ECLIPSE, unless you need to change your banking details or ABN. As the funds already have your bank account ...
Logging in to Cutting Edge
To Open Cutting Edge Open a web browser such as Firefox, Safari, Internet Explorer, Edge, Chrome or Opera. For best results, we recommend Chrome or Firefox browsers. Go to our website www.cesoft.com.au and click on User Login. This will redirect you ...
An Overview of Cutting Edge Software
Cutting Edge (CE) is a medical billing application for Australian providers. It has been written especially for online claiming and payment, but also handles printed invoices and receipting. It runs on both MAC and WINDOWS. The online claiming ...